We hired Adrian builders for a master bathroom remodel and they were excellent! My husband and I had never done a home remodel project before so we were pretty nervous. Tim Baker was our project manager and he excelled in customer service. Any time I had a concern his response would be ? I? d be happy to take care of that for you? ....and he did! The team of guys who came to the house were hardworking and never goofed around. I completely trusted them in my home while we were away at work. We did a full bathroom remodel - we removed a jetted tub and moved the shower to the tub area. Updated cabinetry, flooring, lighting, the whole deal. The tile work was perfect and the bathroom turned cut better than I had imagined. I would highly recommend them to anyone looking to do a remodeling project. Class act and very professional.
Crae and Jacob were tile slayers and managed to complete all my shower tile that was left (which was a lot) in just two days of work. Their teamwork should be shadowed by all company tile teams. Thank you both again for your talents and work ethic. Shout out to Shawn and Doug for being my A team finishers on this job. Neither had one job on this project, both came in with great attitudes and work ethic and managed to complete all the details left like the painting and trim plus the level hanging of ail my accessories and then Doug jumped right in when my new sinks started leaking to be the plumber. These men were excellent professional tradesmen and I'm thankful all 4 were put at the end of this long bumpy project. Last but not least i want to compliment and thank Dean for his help and professionalism. He was the best closer, fixer and cleaner on this job (figurative), I called him my Olivia Pope.
Dear Mr. Cricenti and Mr. Lister,
My wife and I would like to take a moment to express our sincere appreciation for the professionalism that each member of the Adrian Team exhibited while remodeling our bathroom. The result of this remodel experience was far above what we expected and we have grown to love this room more and more each day. Since we have used your company in the past, we both expected Adrian Team members to demonstrated complete expertise in their individual construction field, (plumbing, tile work, etc.), What we did not expect was the personal approach each member took in treating our home like it was their own. When we came home each day, it was almost as if a major renovation was not even happening in our home. Your team's effort in this regard was amazing. We could go on and on about how much we enjoyed working with your company, you guys rock. However, we also wanted to express our heartfelt gratitude and recognize a few team members for all their hard work and for making our new bathroom a reality:
- Guillermo Medina, Demitri Grigsby, Jesse Martin, Joseph Smith, Eduardo Benitez, Stephanie Waddy, Mizelle Moore and Andrew Bollhurst
We also would like to personally acknowledge and thank Tim Baker. Tim was the man. His leadership has impressed us immensely with his constant "can do" approach and attention to details as demonstrated by the quality of his team's workmanship. Tim was consistently pleasant, a true professional and his positive attitude was second to none. We suspect Tim is one of those rare individuals that is always able to finds a solution to any construction issue where both the company and the customer walk away a winner. We never walked away from a discussion with Tim feeling our concerns were not heard.
We also want to add our thanks and appreciation to your customer support team. We would like to recognize Cory Fowler, Lynn Rippon and Karen Hayes for their outstanding support during this remodeling event. Every call, email and concern was answered with efficiency, respect and in a timely and courteous manner. You have a great business model, but we believe motivated employees that make up Adrian Builders Group drive a large portion of your success. While we understand a lot of their dedication is driven by personal motivators, it is obvious that they work for a company that takes pride in taking care of their employees and we want to thank you for that.
Final, thanks again for a great remodel experience. We will definitely use your company on future renovations and we will recommend without hesitation your company to friends and associates. Sincerely,